Great Customer Service

Through my efforts to get Romantic Shorts back on track, I looked into installing a new theme for the site, and tried one I found at themeisle.com

After all was said and done, I decided to stick with WordPress’s Twenty Eleven for now, but not before having a few interesting conversations with the customer service reps at Theme Isle.themeisle

Just wanted to pass along my thanks for their help, and shout out kudos on the excellent customer service I received from everyone I dealt with. Working online, and with companies you often have to take at their word, you never really know what you’re getting. Ionut, Alexandra, and Madalin were each and all of great assistance and were a pleasure to work with.

Down the road, as I opt to renovate – and you know how I love to change things up regularly – I’ll definitely be going back to Theme Isle first.

Thanks Isle Pirates!

Alex.

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Filed under For Writers, What's New @ R.S.

Getting There!!

Ah ha ha!! Leaps and bounds this week! Pride almost restored…

So I found a web guy. Paul. Very professional. Very serious. Very awesome at what he does! He’s managed to fix all my technical issues and left me basically where I had hoped to be in the first place, with a few extra little goodies on the side.

I, now, must go back through every page, link, and post to make sure everything is as up-to-date as possible, fix/replace a few things – number one being the contact form to be able to submit manuscripts!! – and then we’re off to the races. This will be some serious nit-picking through what turns out to be about 100 pages of Romantic Shorts stuff; but I live for that kind of thing. Will keep you posted as I come up for air every once in a while.

I am starting to feel productive again. And it feels wonderful!!

Alex.

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Filed under What's New @ R.S.